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GUIDE

Facebook page vs website for tradies

A Facebook page is free, fast and already set up. That's a real advantage and worth taking seriously. But the two things do different jobs, and one of them you don't own.

Last updated: Sat Aug 08 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Short answer: they're not competitors, they're different tools. Facebook is where people who already know you keep up with you. A website is how people who don't know you find you. If you can only have one thing, make it a Google Business Profile — but the thing you should own is a website.

What each one is actually for

Facebook pageWebsite
Who sees itPeople who already follow you, plus friends of people who engagePeople actively searching for your trade in your area
Google searchRarely ranks for anything but your business nameCan rank for "[trade] [suburb]" — the searches that produce work
Who owns itMeta. You're a tenantYou, outright
Competitors' adsShown alongside your postsNone
CostFreeOne-off build, then hosting
Setup timeAn afternoonDays to weeks
If it disappearsPhotos, reviews and messages gone, little recourseYou hold the files and the domain

What Facebook genuinely does better

We're not going to pretend it's useless — plenty of New Zealand tradies get real work from it:

None of that is nothing. If you're posting regularly and getting work, keep doing it.

Where it falls down for a trade business

You can't be found by strangers

The searches that bring in work — "plumber Papakura", "electrician near me" — are answered by Google with map results and websites. A Facebook page barely features. Everyone finding you on Facebook already knew you existed, which limits it to keeping the network you have rather than growing one.

Your competitors advertise on your page

Facebook's business model puts ads next to content. Someone looking at your kitchen renovation photos can be shown a competitor's ad in the same scroll. You're paying for that placement with your content.

You don't own any of it

This is the one that actually bites. A business page is tied to a personal account. If that account gets disabled — hacked, flagged by an automated system, caught in a policy sweep — the business page goes with it. Photos, reviews, message history, gone, and the appeal process is largely automated.

Ask around and you'll find a tradie this has happened to. Rebuilding from nothing is a brutal way to learn the difference between renting and owning.

It's the wrong shape for what customers want to know

A customer deciding on a $15,000 renovation wants your service area, your process, your credentials, examples of similar work, and a way to get in touch. A reverse-chronological feed is a bad way to deliver any of that. They'll scroll two screens and give up.

What we'd actually recommend, in order

  1. Google Business Profile. Free, and the biggest single lever in local search for a tradie. If you do nothing else, do this.
  2. Reviews on that profile. Also free. Ask every happy customer. This is the highest-return unpaid work available to you.
  3. A website you own. Somewhere to send people, somewhere to rank, and the thing that survives a platform changing its mind.
  4. Facebook, if you'll actually post. Good when maintained. A page abandoned since 2023 is worse than no page — it signals a business that may have folded.

Note that two of those four are free and come first. Anyone selling you a website before you've claimed your Google profile has the order wrong.

The best answer is both, connected

They work better together than either does alone. Post the job photo on Facebook, link to the relevant page on your site. Your Google profile links to your site. Your site links to your Facebook so people can follow along.

Search engines also use consistency across those profiles to confirm you're a real, established business — same name, same phone number, same address everywhere. That consistency is worth more than most tradies realise, and costs nothing but care.


Related: do tradies actually need a website? · what a tradie website costs · sourced NZ statistics

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