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Serving Wellington · Hutt Valley · PoriruaOpen 24 hours, 7 days

Burst pipe at 2am?
We answer.

24/7 emergency plumbing across Wellington, Hutt Valley and Porirua. A Certifying Plumber on the phone — not a call centre — and a van on the way with the fee agreed before we leave.

☎ CALL 04 555 0199 NOW
Certifying Plumber PGDB registered Fixed callout fee Fully insured

What's gone wrong?

Pick your problem — we'll tell you what happens next

Every job below has its own page: what it usually costs, what we do when we arrive, and what you can do before we get there.

Blocked drain or toilet

Water backing up in the shower, gurgling sinks, a toilet that won't flush — usually cleared in a single visit.

Blocked drains →

No hot water

Cylinder tripped, leaking or dead? We diagnose over the phone first so we arrive with the right parts.

Hot water →

Burst pipe / after-hours

Water where it shouldn't be, any hour. What counts as an emergency and exactly what the callout costs.

After-hours callouts →

Why Redwrench

The plumber you check the credentials on — before you're standing in water

  • Certifying Plumber. The highest licence class the Plumbers, Gasfitters and Drainlayers Board issues — we can do and sign off our own work.
  • The fee is agreed on the phone. Callout charge and hourly rate stated before the van leaves. No surprises invented in your driveway.
  • Stocked vans. Most blocked drains, burst pipes and cylinder faults are fixed on the first visit.
  • We tell you if you don't need us. Some jobs wait until Monday and cost half as much. We'll say so.
☎ 04 555 0199 — 24/7
Redwrench van outside a Wellington home at night

How a callout works

Four steps, no mystery

Call, any hour

You talk to the plumber on call, not a message service. We triage on the phone — some fixes start before we arrive.

Fee agreed up front

Callout fee and hourly rate confirmed before we leave. You can say no and nothing is charged.

We arrive and stop the damage

First job is always making it safe: isolate the water, protect the house, then fix the fault.

Fixed, tested, tidied

We test the repair, leave the site clean, and you get an invoice that matches the phone quote.

Water where it shouldn't be?

Turn off the mains at the toby (the lid at your boundary), then call. We'll talk you through the rest while the van's moving.

☎ CALL 04 555 0199
☎ CALL NOW — 04 555 0199